One platform for the whole patient journey.
A unified patient layer across providers and systems.
Hilbi is a medical AI platform that connects patients, providers and healthcare systems worldwide. It brings the whole patient journey into one environment, from the first contact and payments to active management of care.
It gives providers intelligent tools for patient intake and scheduling, health data exchange, communication, telemedicine, payments and interactive care plans. It helps automate everyday processes, run operations more efficiently and actively involve patients in their treatment.
Hilbi lets providers introduce advanced digital services and AI without replacing their existing systems.
- Connected HealthcareHilbi unifies inbound demand across markets and channels into one digital front door with intelligent automation.
- System IntegrationHilbi sits on top of existing systems or serves as the core patient platform, depending on your setup, on the HL7 FHIR standard.
- IQ Artificial IntelligenceHilbi drives continuous patient engagement from access and payments to follow-up and active care management, with specialised artificial intelligence.
Free start
Hilbi Care offers an extensive free version for simple digitalisation of care. You use paid features as you need them, with no commitment.
30%Savings
Savings in staff time thanks to automated patient management
25%Growth
Revenue growth from new digital services that work more efficiently with your team
THE PLATFORM IN PRACTICE
One interface for any use in clinical practice.
From individual features, through adding the missing patient layer, to a full deployment.
- Protocol-based progress note templatesExtraction of clinical input from any form (e-mail, attachments, photos, voice recordings). A progress note template integrated into the EHR.
- Clinical templatesReady-made pathways for common diagnoses.
- Patient engagementPatient portal, telemedicine, remote monitoring, patient education and comprehensive patient health data.
- Patient summaryDiagnoses, allergies and medication. A summary based on the doctor's specialisation.
- Longitudinal care plan protocolsStandardised pathways, ERAS or custom protocols.
- IQ DocAn AI doctor's assistant that analyses patient data and compares parameters naturally, the way a doctor thinks.
PROVIDER REFERENCES ACROSS 3 CONTINENTS
Six providers, six reasons, one platform
One layer for clinical practice in the EU, India and the US
15 MS centres, 13 hospitals, one connected patient journey.
Hilbi gives us an intelligent system that lets us collect live data directly from patients during treatment and link it with clinical data within a standardised MS Care Plan. Connecting the systems of 13 hospitals supports a fast exchange of knowledge among Slovak specialists and opens the way to connecting with global data. Automated patient engagement takes part of the routine work off us and lets us focus more on care itself.
doc. MUDr. Darina Slezáková, PhD.2nd Department of Neurology, Faculty of Medicine, Comenius University and University Hospital Bratislava · 15 multiple sclerosis centres in 13 hospitalsMultidisciplinary management and cross-border exchange of patient information.
Hilbi supports multidisciplinary and cross-border patient management by connecting the individual steps of care into one continuous process.
Where several specialists, sites and countries take part in care, it creates a shared digital layer for coordination, for sharing relevant information and for keeping each decision connected to the next.
The aim is that the patient does not move between isolated points of the system, but stays part of one managed care process, no matter where and by whom each part of it is provided.
Mgr. Miroslava FövényesHead of the Previta Centre · Fakultná nemocnica s poliklinikou F. D. RooseveltaSimpler direct payments, better services, more value for the patient.
Hilbi helps us simplify the whole process of paying directly for healthcare services, and at the same time makes room to develop services with higher added value.
Patients can easily make payments, get the confirmations they need and use a client zone that gives them a better overview of their services and their communication with the provider.
What matters to us as a provider is that Hilbi also lets us offer additional services more efficiently, extend their use and so naturally increase revenue without putting unnecessary load on our staff.
Miloš MladýDirector · Uniklinika PrievidzaDigital foundation for world-class care without borders.
As one of India’s largest super-speciality hospitals, with more than 2,000 beds and a growing focus on international patients and medical tourism, we need technology that can connect patients with our clinical expertise far beyond the walls of the hospital.
Hilbi gives us a simple digital layer for managing the patient journey across borders — from the first interaction and preparation for treatment to clinical care and long-term follow-up. Its intuitive interface is well accepted by our doctors and supports our ambition to combine world-class medicine with a truly international patient experience.
Dr. Yashraj PatilTrustee · DPU Super Specialty Hospital, PuneFrom product idea to scalable healthcare service.
Hilbi enabled us to deploy XPRT2ND on an existing healthcare infrastructure instead of building the technology stack from scratch.
We could focus our resources on the product, clinical model and specialist network, while Hilbi provided the underlying capabilities for patient onboarding, medical data exchange, payments, communication and digital workflows.
This significantly simplified implementation and allowed us to bring the service to market faster, with an infrastructure that is ready to support cross-border operations and future scale.
Joseph SimonCEO · XPRT2ND, New YorkA managed patient flow raised my efficiency and brought new revenue.
Hilbi simplified the whole patient flow for me, from the first contact to the follow-up. Booking, preparation for the examination and communication with patients run in one system, so I spend less time on administration and more time with patients.
This lets me use my capacity more efficiently and offer additional services that patients did not use before. As a result, our revenue grew by 38%.
MUDr. Roman Petríkorthopaedic surgeon · Stardent KlinikINTERACTIVE CARE PLANS
Care continues between visits.
Get a better view of how treatment is going, even when the patient is at home.
Create your own care plans that guide the patient from diagnosis to long-term follow-up. Patients get clear recommendations, reminders and tasks straight to their phone. You get ongoing information about their health, symptoms and how they follow the treatment.
All data link to the medical history in Life ID, so your next decisions can also draw on information from the patient’s everyday life.
Example in neurology
13 hospitals, different systems, one journey for patients with multiple sclerosis.
Hilbi is the technology partner of a multicentre multiple sclerosis registry. The registry standardises the patient pathway, gives patients an interactive tool for managing their disease, linked directly to their treating neurologist, and generates new real-world data to optimise disease management.
WHAT IS IN THE PLATFORM
Choose your plan and start today
Start free, with no commitment, and grow as you need. Free training for your team is included.
Clinical AI with any plan
Hilbi IQ has its own price list. Add it to any Care plan when you need it.
IQ Flow™ Messenger
from 29 €per practice / month
AI reception in messages. Patients book and get answers by e-mail, on WhatsApp and in chat, around the clock and in their language.
IQ Flow™ Assistant
from 159 €per practice / month
AI reception on the phone too. The voice assistant answers every call on your number and handles bookings, changes and routine questions.
IQ Doc™
19 €per doctor / month
AI assistant in the consulting room. The report and procedure codes are ready before the patient leaves. You just review and sign.
Billed monthly, with no set-up fee and no commitment.
OPTIMIZE · GROW · HEAL
What Hilbi brings to your practice, clinic or hospital
New patients arrive with their history. IQ Flow handles every contact – e-mail, WhatsApp message or phone call – and takes the load off your staff. Booking, scheduling, telemedicine, communication and the extensive patient-management features are part of the free version, which you can use at no cost and with no commitment. The unique patient journey gives you an entirely new view of every patient. New services you activate in a few clicks bring you new sources of revenue. Patients’ expectations and their demand for value-added services grow every day. That is room to grow your business and the digital maturity of your practices.
Hilbi is a secure cloud platform designed from the patient’s point of view. Its patient-centric architecture connects and synchronises health data across different providers and information systems. It takes the requirements of the European EHDS regulation into account.
Hilbi brings the whole patient journey into one clear timeline, from booking, the visit and payment to care between visits. One interface gives you the tools for running a practice day to day, and new capabilities keep arriving, including AI developed for clinical use.
With Hilbi, care does not end when the patient leaves the practice. Interactive care plans let doctors create their own treatment protocols, coordinate care with other specialists and follow the course of treatment in the patient’s home setting. Patients get clear recommendations and keep sending information about their health. Doctors gain new data for their next decisions.
You can use the platform in modules, as your needs change, with no investment in your own IT infrastructure. Core services, including booking, payments, telemedicine and health records, are in the free version. Start with one service and grow step by step to full patient management and care coordinated across several sites.
- Easy connection to your system
- You do not have to change your software. Hilbi provides a standardised API for connecting practice and hospital information systems. If you use STAPRO or CGM, just ask your supplier to activate the Hilbi services. Other healthcare systems can be connected too, and our technical team helps with the integration free of charge. If you have no system of your own, you can use Hilbi on its own.
- Proven in everyday practice
- We develop Hilbi together with healthcare professionals, and its interface has been validated at 256 healthcare providers, from single practices to large hospitals. Today it is used by university and teaching hospitals, polyclinics, private clinics and provider networks in Central Europe and India, and the first pilot projects are running in 17 US states. In Slovakia it supports a multicentre care project for patients with multiple sclerosis involving 15 neurologists from 13 hospitals. It helps polyclinics manage direct payments and introduce new services, DPU Super Specialty Hospital in Pune uses it in caring for international patients, and XPRT2ND in New York built its own second-opinion service on it.
Most healthcare systems help you run a practice. Hilbi lets you manage the whole patient journey, even as the patient moves between doctors and sites.
Core services that many other platforms charge for come without a monthly subscription in Hilbi. You can start using booking, payments, telemedicine and health records without replacing your current software.
The main difference lies in Life ID and interactive care plans. With the patient’s consent, their health data follow them through treatment across providers. Doctors get a better overview of the medical history, can work to shared protocols and follow the course of treatment between visits as well.
Patients book by themselves, an assistant handles routine requests and your team focuses on what needs a clinician.
Hilbi IQ Flow takes requests on your existing phone number, by e-mail and on WhatsApp. It books, moves and cancels appointments, answers routine questions and passes the requests that need a clinician to your team with a summary. Patients always know they are talking to an AI assistant and can ask to be put through to a person.
During the visit, Hilbi IQ helps you prepare the medical report, process health data and suggest procedure codes. You attend to the patient and keep the record under your control: suggestions enter the documentation only after you approve them.
- 8 minsaved on preparing one medical report
- 8 hless time on the phone each week
With Hilbi you know how treatment continues even when the patient is not in your practice.
Interactive care plans let you create your own treatment protocols, recommendations, tasks and follow-up dates. Patients have everything on their phone, get reminders and, with Patient Guide, better understand what to do and why.
They can also keep sending you information about their symptoms, their health and how they follow the treatment. These data link to their medical history and help you spot changes early, assess the course of treatment and decide on the next steps.
You can prepare care plans for one patient, for a group of patients or as a shared protocol for several specialists. Use them for chronic conditions, preparation for procedures, post-operative care and prevention.
Your decisions can then draw on information from the patient’s everyday life, which is often missing at a visit to the practice.
You make better use of your time, treat more patients and offer new services without growing your team.
Hilbi helps fill freed-up slots, automates communication and cuts administration. The health data at hand help you prepare and check the services you claim.
If you provide private care, you can easily add video consultations, paid advice, subscriptions or long-term care packages. With care plans you can also offer ongoing monitoring and support for patients between visits.
Clinics and hospitals see bookings, capacity and revenue for each site in one overview.
- +25%higher site capacity
- +38%revenue growth at Stardent Klinik
Patients reach you more easily, have a better overview of their health, and their care continues at home.
They can book any time by phone, online or on WhatsApp. Before the visit they get the information they need and can fill in questionnaires, so you are better prepared for the examination.
Their medical history sits in their Life ID, and they decide which doctors can see it. When they see another specialist, they do not have to explain their whole medical past again.
After the visit, Patient Guide takes them through their care plan. It helps them understand the diagnosis, follow the recommendations and stay in touch with you during treatment.
Patients take a more active part in their treatment, and you have a better view of how it is going.
- 24/7booking
- 70%of requests to doctors come after 5 pm
You can use Hilbi’s core services with no monthly subscription and no commitment.
The free version includes the patient portal, booking, payments, telemedicine and the health record. You do not buy a whole system or pay for features you do not use.
You add advanced tools as you need them. Hilbi IQ has its own price list, and the paid plans extend automation, patient management and interactive care.
You will find the plans, features and prices above on this page. Separate transaction fees may apply to payments.
No. You can use Hilbi alongside your current software and extend what it does.
Your practice or hospital system keeps the medical documentation and the reporting to insurers. Hilbi adds new services, from booking and communication to medical AI and interactive care plans.
If you use STAPRO or CGM, just ask your supplier to activate the Hilbi services. Other information systems can be connected too, and our technical team helps with the integration free of charge.
If you have no system of your own or want to replace it, you can use Hilbi on its own.
You can start in one practice and gradually bring in a whole department, clinic or hospital.
Each site uses the services it needs. Hilbi securely connects health data and coordinates care between the providers involved, respecting access rights and patient consent.
Shared care plans help several specialists work to the same protocols, follow the course of care and share the information they need.
This is how Hilbi supports the multicentre care project for patients with multiple sclerosis in Slovakia, which involves 15 neurologists from 13 hospitals.
Your medical documentation stays under your control, and the patient decides what to share from their Life ID.
Hilbi uses secure cloud infrastructure in the European Union, India and the United States. Data are encrypted, every access is logged, and processing follows the regional data-protection rules.
The provider remains responsible for the medical documentation, and Hilbi processes the data under the agreed contractual terms. The platform takes the requirements of the European EHDS regulation into account.
You will find details on security, data protection and the technical architecture in a separate section.
Yes. We develop Hilbi together with healthcare professionals, and its interface has been validated at 256 healthcare providers.
Today the platform is used by single practices, polyclinics, private clinics and university and teaching hospitals in Central Europe and India. The first pilot projects are also running in 17 US states.
In Slovakia, Hilbi supports shared care for patients with multiple sclerosis across 13 hospitals. It helps polyclinics manage direct payments and introduce new services.
DPU Super Specialty Hospital in Pune, India, uses Hilbi in caring for international patients. In New York, XPRT2ND built its own second-opinion service on Hilbi’s infrastructure.
You do not have to start with a big project. Choose the service that helps you most today and add more step by step.
Free consultation
Answer three questions in advance – your setting, your systems and your patients per day – and in 15 minutes a Hilbi specialist gives you an estimate of the time saved and a written rollout plan.
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